The Call Center Handbook By Keith Dawson 9781578200191 (Paperback)

Category

Economics books

Store

Wordery

Brand

Crc press

The Call Center Handbook : CRC Press : 9781578200191 : 1578200199 : 30 Mar 2007 : This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

56.99 GBP