Enhancing Health Services Management : Open University Press : 9780335196340 : 0335196349 : 16 Jun 1997 : "It is a pleasure to strongly recommend this book to all health service managers, professionals and students interested in the concepts of decision support systems and their application." - Duncan Boldy, Professor of Health Policy and Management, Curtin University of Technology, Western Austraila * What are decision support systems? * How can they enhance decision making in health services management? * Where are there examples of decision support systems working in the field? This book has been written for practitioners and students of health services planning and management. It will also appeal to information specialists interested in developing means of supporting health service managers. It focuses on a critical area for management - enhancing the decision making process. Both the quality of decisions and the manner of decision making reflect the ability of managers to re