User-Centered Requirements : CRC Press : 9780805820645 : 0805820647 : 01 Mar 1997 : Developing today's complex systems requires more than just good software engineering solutions. Many are faced with complex systems projects, incomplete or inaccurate requirements, canceled projects, or cost overruns, and have their systems' users in revolt and demanding more. Others want to build user-centric systems, but fear managing the process. This book describes an approach that brings the engineering process together with human performance engineering and business process reengineering. The result is a manageable user-centered process for gathering, analyzing, and evaluating requirements that can vastly improve the success rate in the development of medium-to-large size systems and applications. Unlike some texts that are primarily conceptual, this volume provides guidelines, "how-to" information, and examples, enabling the reader to quickly apply the process and techniques to accomplish the fo