The Complete Leader: Handbook of Essentials for Human Services Leadership : Castle Quay Books : 9781927355428 : 1927355427 : 10 Dec 2014 : The Complete Leader: Handbook of Essentials for Human Services Leadership gives leaders within human services organizations with lay or professional leadership responsibilities, over 25 essential practices for human services. Special attention is paid to supervision, case management, evaluation, teamwork and character. The content of this handbook was developed over three decades by respected leader Robert Shaw, working in various services with individuals and families. His approaches are holistic and integrated for both the needs of families and the nature of a human service organization's leaders.It is estimated there are over 100,000 non-profit organizations in Canada and almost 2 million in the USA in the health care, social services, schools and universities, community and recreation services, churches and arts organizations. An estimated 6,000