Strategic Customer Relationship Management in the Age of Social Media

Category

Customer services

Store

Wordery

Brand

Igi global

Strategic Customer Relationship Management in the Age of Social Media : IGI Global : 9781466685864 : 1466685867 : 30 Jul 2015 : "This book provides a variety of strategies, applications, tools, and techniques for corporate success in social media in a coherent and conceptual framework offering the resources necessary to adopt and implement social CRM strategies within their organizations"--

198 GBP