ServiceNow Cookbook: Acquire key capabilities for the ServiceNow platform : Packt Publishing : 9781785880520 : 1785880527 : 28 Feb 2017 : Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This BookSolve problems and challenges encountered while implementing or using ServiceNow in your organizationHelps you build core administration, management, and maintenance skills to automate and orchestrate your IT environmentComes with recipes to improve the way you design and create automated workflowsWho This Book Is ForThis book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will LearnGrasp the basics, such as entering and navigation, requir