It's Not Them, It's You : FriesenPress : 9781525568459 : 1525568450 : 15 Oct 2020 : Why do people quit their jobs? Not surprisingly, about half the people who quit do so because of their managers. The average cost of employee turnover in a company can be up to two times an employee's yearly salary. High employee turnover is also costly to morale, the customers' experience, and the overall revenue of a business. So, how can managers retain and engage their employees? The answer is simpler than might be expected. Ultimately, employees do not stay at their jobs because of fancy perks, costly value-adds, or even super-high salaries. They stay because they feel their manager respects them. And respect costs a manager nothing but a relatively small investment of time. In this book, you will learn the seven steps to solving retention and engagement issues in the workplace, with RESPECT at their core. 1. Develop a Relationship with the people on your team. 2. Have Empathy for those with who