Healthcare Operations Management : Springer : 9783031133961 : 303113396X : 14 Sep 2022 : Addressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology. The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service stage and explores resource deployment problems in emergency medical service, such as ambulance allocation. The second part focuses on inpatient care services, including staffing and task allocation among nurses and doctors based on multi-project management under uncertainties. In addition, a highly promising diagnosis approach is proposed and a specific algorithm is derived on the basis of real-world datasets wh