ESD Program Management : Springer : 9780412136719 : 0412136716 : 31 Jan 1999 : This is a revision of the highly successful electronic manufacturing guide, ESD Program Management: A Realistic Approach to Continuous Measurable Improvement in Static Control. This revision is comprehensive and explains how to develop, implement and manage an ESD control program, and includes up-to-date data, many new chapters, new case studies, and much more. New to this edition: Extensive changes and additions to auditing techniques, cost benefits data, and materials evaluation. Six new chapters on common myths, issues related to smaller companies, process controls, ISO 9000, material characterization, and training. New case studies on field-induced failures in the factory, long-distance central office system upsets, and automation-caused failures. Expanded coverage of the needs of smaller companies including discussion of common problems and cost-effective solutions. A training break