Constructing a Consumer-Focused Industry: Cracks, Cladding and Crisis in the Residential Construction Sector : Routledge : 9781032007311 : 1032007311 : 10 Jun 2022 : The old saying ?safe as houses' is being challenged around the world like never before. Over recent decades homeowners have experienced the devastating effects of defects like asbestos, leaky buildings, structural failings, and more recently the combustible cladding crisis. The provision of safe and secure housing is a critical starting point to ensure that social value can be delivered in the built environment. However, some of these dangerous defects have resulted in a lack of security, safety, health, well-being, and social value for households and the wider community. The problems homeowners experience go beyond the substantial financial costs for defect rectification. Too often there has been a lack of government and industry support to help the housing consumer through these issues or to prevent them from occurring