The Bormioli Rocco Outlet operates from a large warehouse in Greater Manchester. Our dedicated buyers have unrivalled contacts with some of the biggest suppliers in the UK and Europe, enabling us to constantly purchase fantastic deals at amazingly low prices. This not only ensures we always have something new available, it also allows us to pass on these great savings to you, ensuring that you'll always get a Best Buy! We pride ourselves on providing excellent customer service. Problems can occur from time to time, however if you contact us first we will always attempt to solve any problems to your complete satisfaction. Please ensure you fully read the item description before committing yourself to purchasing the item. Metro Lane