Admit It! By Craig S Galati 9780595373659 (Paperback)

Category

Customer services

Store

Wordery

Brand

Iuniverse

Admit It! : 9780595373659 : 25 Oct 2005 : When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"

7.71 GBP