21st Century Critical Concepts : Strategic Book Publishing : 9781682354452 : 1682354458 : 07 Feb 2022 : Globally recognized process improvement expert Phillip C. Reinke has assembled a toolset that has differentiated him and his company toward success in a world where many have attempted and failed. The founder of The Continuous Improvement Institute, he helps businesses and organizations improve their performance based on the proven Six Sigma concepts, which increase efficiency and are enhanced with the psychological needs of individuals and organizations. Endorsement by M. Jayson Meyer, Synergy Billing, founder & CEO: "I started my career as a teenage entrepreneur in 1996, just at the advent of the dot com Internet bubble. Like most entrepreneurs, I had big ideas but lacked the skills necessary to convert my dreams into practical reality. "Like many creative people, I was frustrated that I couldn't execute on my ideas. I spent the next decade looking for a management system tha