The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features:Nine key principles of effective coaching and mentoring, showing how to apply themDiscussion of differences between coaching and mentoring across different contexts and sectorsIdeas about how to be an effective coach or mentor and how to be an effective clientSelf-development checklists and prompts, and a wealth of interactive case materialNew chapter on useful approaches and modelsThe Skilled Helper model and how to apply it to coaching and mentoringA range of tried and tested tools and techniquesEthical issues, reflective practice and supervisionNew chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector"So many people think that mentoring is simpleyou just pass on what you know from the pinnacle of your wisdom and experience.In fact when well done it is