This timely book moves the dial on the perception of challenging behaviour in schools. De-escalation is important but it is only part of the process: if we really want to change behaviour, we have to understand it.The causes of poor behaviour are many and varied: fear, stress, anxiety and the feeling of being overwhelmed can all take their toll.Changing Perceptionsexamines the motives behind challenging behaviour and the consequences that come with it, detailing ways in which these situations can be managed calmly and consistently.Better understanding and empathy can make children feel safer, build their trust, develop belonging and consequently create more effective learners in the classroom.Empathy is the master key to unlocking the most challenging pupils. When we consistently respond to children with empathy and compassion, we don''t just put a sticking plaster over a problem, we change their experiences: how they feel and how they behave long term.Importantly, this approach also g