Stanford lecturer and host of the #1 business podcast Think Fast, Talk Smart, Matt Abrahams, reveals the secrets to finding the right words when it counts. 'Filled with practical, tactical advice, this book is indispensable' - Kim Scott, bestselling author of Radical Candor Communication is crucial to success in life and business. However, it is not just big speeches that matter: it is also those critical, spur-of-the-moment situations for which we cannot prepare. A prospective client asking unexpected questions during a sales pitch, a teacher singling you out for an answer during a class, a high-pressure meeting with senior executives at work, or even a heartwarming toast to deliver on the spot. All are fraught scenarios that might cause you to freeze up. The pandemic has only boosted this fear, by stripping the spontaneity from communication during lockdown, and then changing the communication landscape. In this invaluable guide, Matt Abrahams provides a six-point methodology tha