Performance Modeling and Design of Computer Systems : Cambridge University Press : 9781107027503 : 1107027500 : 04 Nov 2013 : "Computer systems design is full of conundrums. Tackling the questions that systems designers care about, this book brings queueing theory decisively back to computer science. The book is written with computer scientists and engineers in mind and is fullof examples from computer systems, as well as manufacturing and operations research. Fun and readable, the book is highly approachable, even for undergraduates, while still being thoroughly rigorous and also covering a much wider span of topics than manyqueueing books. Readers benefit from a lively mix of motivation and intuition, with illustrations, examples and more than 300 exercises - all while acquiring the skills needed to model, analyze and design large-scale systems with good performance and lowcost. The exercises are an important feature, teaching research-level counterintuitive lessons in the design of