pFor more than twenty years, management expert Bruce Tulgan has been askingi, What are the most difficult challenges you face when it comes to managing peopleip pRegardless of industry or job title, managers cite the same core issues--27 recurring challenges the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few.p pIt turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication.p pThe real problem is that most managers are managing on autopilot without even realizing it--until something goes wrong. And if you are managing on autopilot, then something almost always does.p piThe 27 Challenges Managers Facei shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows th