pbWhy too much work and too little time is hurting workers and companies--and how a proven workplace redesign can benefit employees and the bottom lineb pToday's ways of working are not working--even for professionals in good jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 247 job expectations. In iOverloadi, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. Flexible work policies and corporate lip service about work-life balance don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed--and iOverloadi shows how. pDrawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The compa