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O'reilly media
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. Format Häftad Omfång 500 sidor Språk Engelska Förlag O'Reilly Media Utgivningsdatum 2018-01-19 ISBN 9781491927182
409 SEK
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