THE HUGE INTERNATIONAL BESTSELLERA former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation. ''Riveting'' Adam Grant''Stupendous'' The Week''Brilliant'' Guardian____________________________After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terroristsNever Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people''s lives were at stake.Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.____________________________PRAISE FOR NEVER SPLIT THE DIFFERENCE''Such a great book that is relevant to more than just FBI negotiations: it''s relevant to my