pbiThe Effective Change Manager's Handbook ihelps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization.b p A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Endorsed by the Change Management Institute and the official guide to the CMI Body of Knowledge, biThe Effective Change Manager's Handbookib covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. pThe editors of biThe Effective Change Manager's Handbookib - bRichard Smith, David King, Ranjit Sidhub and bDan Skelsey b- are all experienced international consultants and trainers in change management. All four e