pA battle-cry for civilised behaviour from the author of the multi-million selling Eats, Shoots and Leaves.p pTalk to the hand 'cause the face ain't listening, the saying goes. When did the world get to be so rude When did society become so inconsiderate It's a topic that has been simmering for years, and Lynne Truss says that it has now reached boiling point. Taking on the boorish behaviour that has become a point of pride for some, Talk to the Hand is a rallying cry for courtesy. Like Eats, Shoots and Leaves, Talk to the Hand is a spirited conversation, not a stuffy guidebook. It is not about forks, for a start.p pWhy hasn't your nephew ever thanked you for that perfect Christmas present What makes your builder think he can treat you like dirt in your own home When you phone a utility with a complaint and have negotiated the switchboard, why can't you ever speak to a person who is authorised to apologise What accounts for the appalling treatment you receive in shops Most important, w