bFeedback is broken -- here's how to fix it to create a highly engaged workplace with high performing leaders and employeesbpiFixing Feedbacki is not just another management book -- it's a smart, refreshing, practical guide to feedback in the workplace. Everyone already knows how important feedback is, and we all know we should be giving it and receiving it regularly -- yet we still do it poorly or avoid it entirely. This book shows you ihowi to do it right. You'll learn what exactly constitutes useful feedback, how to deliver it effectively, how to receive it gracefully and how to use it to strengthen yourself, your team and your business. You'll learn critical communication skills that you can put into practice today, and get on track to building a feedback culture that results in highly engaged, highly productive employees.pThe way you communicate dictates how you build relationships and make decisions. It's the difference between being remarkable and being a d ck. Poor communicatio