pCommunication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation.p pemKey featuresemp p- Fully mapped to the NMC Standards of Proficiency for Nursing Associates 2018p p- Case studies, activities and other learning features help you master your skillsp p- Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitionerp