Besides the DevOps Professional Courseware ISBN 978 94 018 313 7 publication you are advised to obtain the publication The DevOps Handbook How to Create World-Class Agility, Reliability, and Security in Technology Organizations ISBN 978 19 427 8800 3. The word DevOps is a contraction of 'Development' and 'Operations'. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals developers, operators, and support staff in the lifecycle of applications and services, leading to - Continuous Integration merging all developed working copies to a shared mainline several times a day - Continuous Deployment release continuously or as often as possible - Continuous Feedback seek feedback from stakeholders during all lifecycle stages The DevOps practices covered in this certification are derived from the Three Ways - The First Way is to enable the work to move fast from left to right, from Development to Operations to the customer. - The Second Way is