pbWHOSE FAULT IS IT WHEN SUBORDINATES DISOBEYbppChances are, it's the manager's. He lacks the tools, training and experience to command respect and obedience from his people. He needs to upgrade his skillsets, and actually learn how to manage and lead people He needs to show consistent and positive results ppAnd this is the goal of this book. Specifically you will learn the following ppContentsppIntroduction pp- You made manager what's next pp- What to consider before accepting the managerial role pp- The role of a manager ppMaking things happen- becoming a successful manager pp- First order of business as a new manager pp- How to set goals pp- Performance management pp- Delegate like a pro pp- Knowing how to hire and when to fire pp Hiring employees pp Firing employees pp- Managing employee turnover pp- Managing difficult clients pp- Change managementpp- Tips to succeed as a manager ppTips for start-up entrepreneurs pp- Managing money in your business pp- Leading and managing a start