The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture | |

Áruház

ENbook.hu

Márka

Great Little Book Pub Co Inc

pstrongHow can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitablestrong You need to follow certain Unbreakable Rules for success. Best-selling business author and coach Karl W. Palachuk draws on more than thirty years of owning and running service-based businesses to present the rules his companies live by.ppThese rules will help you align your personal and professional goals while creating standard operating procedures to automate successful habits. Notice that The customer is always right is not on the list. Why Because everyone knows that's not true. Customers are frequently wrong, or would make bad decisions if we didn't help them to make good decisions.ppPalachuk doesn't waste your time giving lip service to worn out platitudes. Instead, this book is focused on building a great, successful business in the 21st Century. And since the rules are absolutely unbreakable, they will stand the test of time and the changing bus

12768 HUF