pCovering all the essential components of healthcare assistant and assistant practitioner roles, bEssential Knowledge and Skills for Healthcare Assistantsb is a practical and comprehensive text designed to equip you with the necessary clinical skills for your profession. This book p pp ul p liEquips you with the knowledge to provide the safest and most effective patient care possibleli pp p liProvides evidence-based guidelines to ensure best practice that is matched to the National Occupational Standardsli pp p liSupplies comprehensive coverage of both primary and secondary care settings with an emphasis on the role in primary careli pp p liIncludes information on accountability, communication skills, confidentiality and reflectionli pp p liUses a light-hearted and accessible style, with definitions, case studies and activities to aid understandingli pp p liIncludes a Foreword written by Tanis Hand, HCA adviser at the Royal College of Nursingli ppul pp pThis is an indispensable guide f