pUsing a simple to understand language, this book gives the reader unique features that make it more than just a book.ppThis book can be used as a manual for emotional intelligence.ppIt is written in simple language, making it appropriate even for non-native speakers of the English language.ppThere are exercises at the end of the first ten chapters to enable the reader to test and apply the knowledge gained.ppThe emotional intelligence activities are varied to give you a choice and can be done at individual and group levels, giving you more control of the exercises.ppAdditionally, the systematic approach to understand and applying emotional intelligence enables the reader to learn in phases. Instead of overwhelming the reader with long chapters that pack multiple concepts of emotional intelligence, the reader is given content in a reasonable and pragmatic manner.ppEqually important, this book avoids burdening the reader with histories of emotional intelligence and its developers. The k