Making Better Decisions Using Systems Thinking : Palgrave Macmillan : 9783319638799 : 3319638793 : 16 Nov 2017 : This book provides a framework to help managers go beyond simply fighting fires every day, offering the tools to address the underlying causes of recurring problems and deliver long-term solutions. The most obvious part of any problem is the pain it causes. The desire to end the pain and find a solution ? any solution ? that will make it go away now is usually so great that it blinds managers to the underlying systemic cause of the problem. The result is that we ?solve' the problem today and then it comes back again tomorrow or next week, again and again. We are only addressing the symptoms but never understanding the cause ? like picking the flower heads off weeds but not digging them out at the roots. Schaveling and Bryan offer the insights and tools managers and leaders need to achieve a longer term and more effective approach by stepping back and analysing the system